Age Concern Wellington Region offers personalised tech support for seniors at various events across the Wellington Region. In March, staff and volunteers dedicated a day to assist seniors in Epuni, Lower Hutt, where participants brought their smartphones, laptops, and tablets, often accompanied by a lengthy list of questions.
“I’m just so worried about losing my phone,” one lady expressed as she sought help with backing up her photos.
Some attendees needed guidance with online banking, while others wanted to share photos, understand streaming services, create a social media account and more.
ANZ volunteers provided support, and also delivered a valuable scam prevention presentation during lunch. The discussion resonated deeply as many participants had firsthand experiences with scams and frauds, leading to emotionally charged questions.
Participants especially appreciated the one-on-one support, frequently noting that no question felt too simple or too difficult. They praised the volunteers for their patience and enjoyed the food and socialising.
A memorable moment of the day was when an Age Concern staff member assisted an older lady in video calling her sister overseas. The joy and laughter on their faces were heartwarming.
Age Concern Wellington Region offers a variety of events, programmes, and services in Lower Hutt and in the wider Wellington Region. For more information, please visit www.acwellington.org.nz.
Next Tea and Tech Sessions;
- 31 July – Khandallah Community Centre, Khandallah
- 08 August – Upper Hutt Cossie Club, Upper Hutt
- 14 August – Seatoun Village Hall, Seatoun