Accredited Visitor Service

Our Accredited Visitor Service (AVS) provides companionship to people over 65 who are lonely and would like a regular visit from a friendly volunteer. We aim to match people with volunteers who live in the same area and have similar interests.

Our volunteers visit for about an hour each week. They are keen to spend time with an older person and tell us that they enjoy their visits and that they benefit and learn from the experience. Most visits will be a chance for a chat but some people enjoy doing an activity together such as a puzzle or crossword.

If you decide that you would like a visitor, your local AVS coordinator will come to see you at home, to get to know you and find out about your interests. They’ll then match you with a carefully chosen, trained volunteer who will visit you for about an hour each week. 

We will keep in touch with you and your visitor to make sure you’re both enjoying your visits. If there’s ever a problem, we’ll work with you to put it right.

If you’re feeling lonely and would like a visitor, then contact us and one of our AVS Coordinators will be in touch.

If you would like to volunteer to visit an older person in your community, please check out our volunteering page for more information.

If you would like to refer someone to this service, please fill in our referral form by clicking on the blue button below.

Unfortunately, due to a staff shortage, we are unable to take referrals for the Hutt Valley at the moment. We hope to be able to open up referrals for the Hutt Valley soon.